delivery

Williams Online - FREE Delivery Within Australia

Williams Shoes are pleased to offer FREE standard shipping within Australia for all orders over $65. 

For orders under $65, a flat rate of $9 is added at checkout. 

We deliver through Australia Post. Standard delivery to metropolitan areas usually takes 2-5 business days from the date of dispatch. Please allow up to 10 days for delivery to regional areas. 

All orders are dispatched from our Melbourne warehouse.

As all orders must be signed for on delivery, we are unable to deliver to PO boxes.

For more information about delivery times, please refer to the Australia Post website

Please note, we are unable to offer express delivery at this time. To make sure you receive your purchase fast, please visit one of our stores. 

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2018 Christmas Delivery Cut Off Dates

During the busy holiday shopping period we do our best to ensure your order arrives in time for Christmas. To help us get your items to you on time, please place your orders by the below dates:

  • For delivery to WA, order by Wednesday 12th December
  • For delivery to QLD/TAS, order by Friday 14th December
  • For delivery to VIC/NSW/SA, order by Monday 17th December. 

Please note times are based on standard delivery to metro areas. Rural and regional areas may take longer. View the standard delivery times on the Australia Post website.

International Orders and Shipping Costs

We are currently able to ship orders internationally to customers in New Zealand.

Need to ship to another country? Please stay tuned for future announcements about our international shipping options. 

For delivery outside Australia, shipping costs are based on UPS Saver delivery rates and added at Checkout. Cost will vary depending on order size, weight and destination. To calculate shipping cost please enter a valid New Zealand postal address at the checkout. 

Please note, all prices are in AUD unless otherwise stated. Exchange rates for international transactions will be calculated by your financial institution at the time of purchase. 

Need More Information?

Please contact our Customer Service team for more information about online ordering and delivery.

Within Australia, call 1800 101 285 during the following hours:

Monday - Wednesday: 8:30am - 5:00pm (AEST/AEDT)

Thursday & Friday: 8:30am - 7:00pm (AEST/AEDT)

Saturday: 9:00am - 2:00pm (AEST/AEDT)

Sunday: Closed

International customers please contact our head office reception during business hours Monday - Friday: +61 3 9420 8444

You can also contact our team via email at customerservice@williamsshoes.com.au.

View our Returns Page.