Adding items to your bag
Browse through our Women's Shoes, Men's Shoes, Kid's Shoes or Sale categories and click on a product image for more detailed information. There are size and/or colour options for most items. Select the size and colour you would like to order and click on the "Add To Bag" button. You will notice a preview window will pop up on the top-right corner to confirm that your item has been added to your bag.
Your Shopping Bag
You can review the items in your shopping bag at any time by clicking the "My Bag" button at the top right of the page. To amend the order quantity: Change the number in the "QTY" box; and select the "Update Shopping Bag" button. To delete an item from your bag, click the "remove from" shopping cart icon at the end of the row. If you have a promotional code, enter it at this time in the "Promo Codes" box then click the "Apply Code" button.
The shopping cart Country defaults to Australia. If your cart value is less than $65, the "Standard Shipping" ($9) option is preselected for you. If your card value is $65 or more, the cart recognises this and automatically offers you "Free Standard Shipping". However, you can always opt to choose "$14 Priority Shipping" by selecting this radio button underneath the Standard or Free Shipping option.
When you are ready to finalise your cart, click on the "Proceeding To Checkout" button.
Billing and Shipping Details
Our checkout will prompt you to enter your Billing and Shipping details. If you are logged in with your Williams online account, your latest details will already be populated. If you are processing your order as a guest, you will need to type in your Billing and Shipping information. All fields marked with an asterisk (*) are mandatory.
You can choose to nominate a different shipping address to your billing address. Simply un-tick the box called "Ship To Same Address" then click "Edit" to begin completing your shipping information. A blank In the Suburb field, begin typing the first few letters and then select your suburb from the drop-down list. Your State and Postcode will be automatically populated for you. Click "Save" to submit your address information.
If you are Fusion Rewards member, and your online account is linked with your Fusion Rewards card number, you will notice a Fusion Rewards panel in the centre of the Checkout. This tells you your current points balance and how many points you will earn with this order. If you have a minimum of 100 points, you may as much as you wish against your order.
Simply tick the box called "Use Fusion Rewards Points" and from the scale, move the indicator from left to right, to nominate the amount of points you wish to use. As you move the scale from minimum to maximum, the points and dollars owed will automatically change in the Payment summary.
It is important that you check and confirm all your order and personal details carefully, before you complete your payment details. In the "Payment Method" column, nominate your payment preference. To pay directly with your credit card, select from MasterCard or Visa and fill in your cards details. Once you are satisfied that all of the order details and payment information are correct, click the "Submit My Order" button.
If you choose PayPal, review your order information in the order summary and click on the yellow "PayPal Click here to pay" button at the bottom. This will take you to the secured PayPal site where you can choose to purchase with your preexisting PayPal account (your personal PayPal login is required) or pay with your credit or debit card and follow the prompts to process via this service.
When your order has been processed, the Williams webpage will present you with an order confirmation. We will send you an email confirmation as your tax invoice with your order details summarised.
Please ensure that all your name, email address, billing and shipping addresses, and phone number details are correct. Your contact and payment details are securely stored throughout the online purchasing process. You can read more about your privacy and online security here.
Email us at email@example.com if you have any questions or there are any problems with your order.